Every environment has different being conditions and these conditions change over time. Therefore, if any need arises in an environment, it is crucial to determine own causality, in order to be able to identify the right solution.

Usually, problems or needs are defined differently, by different parties involved. Therefore, any process intervention should be initiated with an assessment that allows to collect the perception of these parties.

Once different points of view are collected, then, it is necessary to combine them and to come up with a synthesis. This allows the consideration of different aspects of a same situation and thus, a broader and healthier diagnosis of the current status